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Forgot Password/Username

If you have forgotten your password/username, you can reset it from the Login screen of the desktop client as follows:

  1. Launch the client on your computer.
  2. Click the Retrieve A Lost Account at the Login screen.  
  3. A window will pop up asking you for your email address.  Type your email address and an email with a link to reset your password will be sent to you shortly.

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